• Rebuilt a 3-person design team from chronic bottleneck to working a full month ahead of engineering without replacing a single person
• Only product department lead to survive a company-wide leadership overhaul: new CEO, new VP of technology with a 50/50 team replacement, entire PM team replaced
• Shipped 25 major features across patient, provider, and admin surfaces in 2025 while simultaneously executing a ground-up platform redesign and design system buildout.
• Took ownership of accessibility compliance for the company, there was no prior accountability despite real legal exposure